Business Solutions by Mable – A game-changer for aged care and disability sectors

With growing demand and increasingly complex care needs within the aged care and disability sectors, finding and managing qualified, reliable support workers is a constant challenge. In response, Mable has launched its new Business Solutions offering.

Mable has launched Business Solutions, an innovative platform that supports Aged Care Providers and NDIS Coordinators with a seamless, scalable, and compliant end-to-end solution.

Luke Van Schie, Head of Business Partnerships at Mable, said Business Solutions by Mable combines cutting-edge technology with dedicated account management from industry experts to deliver results for clients quickly and compliantly.

“For many business leaders in the aged care and NDIS space, ensuring high-quality, continuous support for their clients is of the utmost importance. That’s why so many are turning to Mable to meet their clients’ needs. In fact, we are now facilitating more than 100,000 hours of support to our business partners every month,” Mr Van Schie said.

“With Mable, providers and coordinators can access over 21,000 independent support workers and nurses, covering 90% of Australian postcodes. Every single support worker has been through our rigorous verification process to ensure they are who they say they are and have the qualifications to perform the services they say they can.

“And, as a profit-for-purpose business, we are committed to ethical practices and ensuring compliance with the regulatory requirements, all of which leads to better standards of care and support for older people and people with disability.”

Ensuring successful outcomes for business partners and their clients

Inclusion Tree has integrated Business Solutions by Mable into its operations.

Michaela Kennedy, the Managing Director of Inclusion Tree, describes the platform as invaluable in matching support workers with the right clients based on skills and personality.

Lisa Zulfiqar, a Director and Support Coordinator at Inclusion Tree, adds, “I have one place I can rely on. Mable offers a diverse range of professionals from various backgrounds and cultures, including therapists, individuals seeking short-term work, and those specialising in transportation services.”

A proven solution for quality care

For over ten years, Mable has operated as a relationship-based platform enabling safe, high-quality service delivery to people with disability and older people.

Clients and support workers maintain control and choice, aligning with regulatory requirements set by the Aged Care Quality and Safety Commission and the NDIS Quality and Safeguards Commissions.

Mr Van Schie said Mable’s platform has fundamentally changed how care and support services are delivered.

“With almost 30% of clients on Mable now being managed by a coordinator or a provider, it was time for us to invest in specific product solutions to meet our provider and coordinator partners’ unique needs,” Mr Van Schie said.

“Now, with Business Solutions by Mable, providers and coordinators can manage support at scale while maintaining flexibility and ensuring compliance with the sector regulations.”

Key benefits of Business Solutions by Mable

• Book and manage support at scale within a single, integrated platform.
• Protect clients with robust, industry-leading compliance features at every step.
• Focus on business while we handle the industry’s evolving regulatory requirements so you’re always ahead of change.
• Get expert support when needed with a dedicated Account Manager with sector experience.
• Our fees are lower than those of traditional agencies, boosting operational efficiencies. As a result, you get more hours of support on average.

Business Solutions by Mable is a free tool for coordinators and providers. To learn how we can help your business, visit mable.com.au/business-solutions or contact [email protected].