Cadorna House earns national recognition for aged care excellence

A small, privately run aged care home in northern Tasmania has been recognised on the national stage for its high-quality care and strong resident relationships.

Cadorna House, located in Launceston with views over the Tamar River, has been named a finalist in the 2025 Ageing Australia You Are ACE! Awards. It is one of just 52 organisations shortlisted from more than 500 nominations across the country.

The home, which has been operated by husband and wife Rob and Leeanne Reeves for more than 30 years, has built a strong reputation among residents and their families. It currently accommodates 33 residents, with plans to expand slightly to meet growing demand.

Tom Symondson, Chief Executive of Ageing Australia, said Cadorna House stood out among a highly competitive field.

“To be selected from more than 500 nominations is an extraordinary achievement for any aged care provider, but especially for a small, independent home like Cadorna House,” he said.

“With the oldest population in the country, Tasmania needs a diverse and high-quality aged care sector. Cadorna House’s recognition shows just how important smaller providers are in delivering exceptional outcomes for older people in their local communities.”

Survey results and strong resident satisfaction

Cadorna House was also rated second in the country for food and meals, with a score of 3.92 out of 4 in the independent Residents’ Experience Survey.

Resident Robert “Bob” Oswald, 73, said he chose the home based on strong recommendations.

“I think the rapport between staff and residents makes it the best,” he said. “I get eggs, bacon and sausages every day for breakfast, which I really love.”

The home offers a range of activities tailored to individual interests, including winery tours, flower farm visits, hardware store workshops and theatre outings.

Staff and community connection key to model

Facility Manager Jasmyne Berne joined the home in early 2023, moving from larger aged care providers. She said the size of the home allows staff to build deeper connections with residents.

“The care here is exactly what aged care should be,” she said. “Because we’re small, we know every resident deeply. They know us. There’s trust, warmth and real connection.”

Former staff member Annette Doran, 73, moved into the home as a resident last November.

“I used to work here in the kitchen, and I stayed close with the owners,” she said. “I knew I’d be well cared for. Everyone gets along so well, and the staff are just lovely. It’s a happy place to be.”

Modest growth planned

With a growing waitlist, Cadorna House is preparing to increase capacity slightly, adding three to four beds.

While its footprint may be modest, the home’s national recognition suggests that smaller aged care providers can deliver strong outcomes when relationships, consistency and resident-led care are prioritised.